1. Where are you located?

We are based in Port Said, Egypt, and we ship all over Egypt.

2. Are your products original and brand new?

Yes! All our products are 100% original, brand new, and come with full manufacturer warranty (unless otherwise stated). We deal directly with trusted global brands like Intel, AMD, ASUS, Gigabyte, and more.

3. Do you offer PC building services?

Absolutely. We offer custom PC building services tailored to your budget and gaming or work needs. Just message us your requirements and we'll help you build the perfect setup.

4. How can I place an order?

You can place your order directly through our website or by contacting us on WhatsApp or Facebook Messenger. Our team will confirm availability and delivery details with you.

5. What payment methods do you accept?

We accept:

We offer several payment methods for your convenience:
1- Cash on delivery
2- Payment via Vodafone Cash or InstaPay
3- Payment via Visa or MasterCard

• 
  Note: There are administrative fees for some payment methods.
  

6. How long does delivery take?

Delivery within Port Said is usually completed within the same day or next day. For other cities in Egypt, delivery typically takes 2–5 business days depending on your location.

7. Can I return or exchange a product?

Yes, returns or exchanges are accepted within 14 days if the product is unopened and in original condition. Please refer to our Return Policy for more details.

8. Do your products come with warranty?

Yes. All eligible products include the official warranty from the distributor in Egypt. Warranty periods vary by product.

9. Do you have a physical store?

Yes, we have a physical store in Port Said. You're welcome to visit us during business hours:

🕑 Daily from 2 PM to 11 PM

10. How can I contact support?

You can reach us anytime via:

📱 WhatsApp: +201055051910

📧 Email: support@alarabiyacomputer.com

📍 Or visit us in-store during working hours.