FAQ
Frequently Asked Questions
Do you sell original products?
Yes, all products sold by ALARABIYA COMPUTER are 100% original and come with official distributor or agent warranty in Egypt.
Do you ship to all cities in Egypt?
Yes, we provide secure shipping to all governorates and cities across Egypt including Cairo, Alexandria, Port Said, Mansoura, Ismailia, Suez, Tanta, and more.
How long does shipping take?
Shipping usually takes between 3 to 5 business days depending on your location and shipping company schedule.
What payment methods are available?
We accept:
- Cash on Delivery
- Visa Payments
- Bank Transfers
- InstaPay
- Vodafone Cash
Is cash on delivery available?
Yes, cash on delivery is available for most orders inside Egypt.
Can I order a custom gaming PC build?
Yes, we provide custom gaming PC builds based on your budget and usage whether for gaming, streaming, editing, or professional workstations.
Do you sell gaming laptops and gaming monitors?
Yes, we offer gaming laptops, gaming monitors, graphics cards, processors, motherboards, RAM, SSDs, cooling solutions, power supplies, and gaming accessories.
Which brands do you sell?
We offer products from top brands including:
- ASUS
- MSI
- Gigabyte
- AORUS
- Intel
- AMD
- NVIDIA
- Kingston
- Corsair
- XPG
- DeepCool
- Cooler Master
- TP-Link
- Logitech
- Redragon
and many more.
Do your products include warranty?
Yes, all eligible products include official warranty provided by the authorized distributor or importer in Egypt.
Can I return a product?
Yes, products can be returned within 14 days if the item remains sealed, unused, and in its original packaging.
How can I track my order?
You can contact us on WhatsApp to receive your shipment tracking link and tracking code.
Do you have physical store locations?
Yes, we have branches in Port Said and Port Fouad, Egypt.
Where is your Port Said branch located?
ALARABIYA COMPUTER
Shop 7, Grand Plaza Tower, Stalingrad Street, El Manakh District, Port Said, Egypt.
Where is your Port Fouad branch located?
Intersection of El Shaarawy Street and University Street, next to Sami Salem Sweets, Port Fouad, Egypt.
Do you provide networking products and accessories?
Yes, we provide routers, switches, access points, gaming accessories, keyboards, mice, headsets, and networking equipment from trusted brands.
Can you help me choose the right PC parts?
Absolutely. Our team can help you select compatible computer parts and recommend the best setup based on your budget and needs.
How can I contact customer support?
Phone: 01055051910
Email: mail@alarabiya-computer.com
Our support team is always ready to assist you with orders, technical support, warranty inquiries, and product recommendations.
